Terms of Service

Welcome to Planja Industries (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website planjaindustries.com (the “Site”) and any products or services purchased or accessed through it. By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part, please do not use our Site or services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using this Site, you represent and warrant that you meet this requirement.

2. Account & Registration

• To place an order or access certain features, you may need to register an account.

• You agree to provide accurate, current, and complete information during registration and to update it as necessary.

• You are responsible for safeguarding your password and account, and for all activity that occurs under your account.

3. Use of the Website

• You may use the Site for lawful purposes only.

• You agree not to use the Site in any way that disrupts or interferes with it or the servers or networks connected to it.

• You shall not reverse-engineer, decompile, or disassemble any part of our website (unless permitted by law).

• You agree not to use any automated system (bots, spiders, scrapers, etc.) to access the Site in any way without our prior written consent.

4. Products & Orders

• All product descriptions, images, specifications, and pricing are for your convenience only and are subject to change without notice.

• We strive to display colors and images as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect actual colors.

• Placing an order constitutes an offer by you to purchase the product(s) selected. We reserve the right to accept or reject your order in whole or in part for any reason (e.g. inventory issues, pricing errors, suspected fraud).

• If we reject or cancel your order after payment, we’ll refund the amount you paid (if any) via the original payment method.

5. Payment

• You agree to pay all charges incurred by you (or those using your account) at the prices in effect when such charges are incurred, including any applicable taxes.

• Payment must be made using the payment methods offered on the Site.

• You must promptly pay all amounts due. If your payment method fails or your account is past due, we reserve the right to suspend or cancel your order or your access to the Site.

6. Shipping, Delivery & Risk of Loss

• We will ship products using the shipping carrier and methods available at checkout.

• Delivery dates provided are estimates and not guaranteed. Delays beyond our control (e.g. customs, carrier problems) may occur.

• Risk of loss and title to purchased items pass to you when the items are delivered to the address you specify.

7. Returns, Refunds & Exchanges

• Please consult our Return & Refund Policy for detailed terms (e.g. eligibility, time limits, condition of items).

• If a product is eligible for return or exchange, it must be returned in its original condition, unused, and with all packaging, tags, etc.

• Refunds will be processed to the original payment method, subject to any deductions (e.g. restocking fees, return shipping) as allowed by applicable law.

8. Intellectual Property

• All content on the Site—text, graphics, logos, images, videos, icons, software, designs, and more—is owned by Planja Industries or licensed to us.

• You may view, download, or print pages for personal use, but you must not circumvent, disable, or otherwise interfere with security-related features of the Site.

• You may not copy, reproduce, republish, upload, post, transmit, distribute, or exploit any content without our prior written permission.

9. User Content

• You may, in certain areas, submit reviews, feedback, photos, or other content (“User Content”).

• By submitting User Content, you grant us a nonexclusive, worldwide, royalty-free, sublicensable, and transferable license to use, modify, reproduce, distribute, and display that content in connection with the Site and our business.

• You represent and warrant that you have all rights necessary to grant those rights and that the User Content does not violate any laws or third-party rights.

10. Prohibited Conduct

You agree not to:

• Use the Site to violate any law or regulation.

• Infringe on any third-party rights (intellectual property, privacy, publicity).

• Upload viruses, malware, or harmful code.

• Interfere with security features of the Site.

• Use the Site for spamming, phishing, or sending unauthorized communications.

11. Disclaimers & Limitation of Liability

• The Site and all content, products, and services are provided “as is” and “as available,” without warranty of any kind (express or implied).

• To the fullest extent permitted by law, Planja Industries disclaims all warranties, including merchantability, fitness for a particular purpose, and noninfringement.

• In no event will Planja Industries, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of the Site or products, even if advised of the possibility of such damages.

• Our total liability arising out of or relating to these Terms or your use of the Site or services shall not exceed the amount you paid us (if any) for the product that gives rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Planja Industries, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from or related to:

• Your use of the Site or services;

• Your User Content;

• Your violation of these Terms;

• Your violation of any rights of third parties.

13. Termination

• We may suspend or terminate your access to the Site or services at our sole discretion, without notice, for any reason (including breach of these Terms).

• Upon termination, all rights granted to you under these Terms will cease immediately, and you must stop all access and use of the Site.

• Sections that by their nature should survive termination (e.g. Intellectual Property, Indemnification, Limitation of Liability) will survive.

14. Governing Law & Dispute Resolution

• These Terms are governed by the laws of [Insert Country/Region] without regard to conflict-of-law principles.

• Any disputes, claims, or controversies arising out of or relating to these Terms or the Site shall be resolved in the federal or state courts located in [Insert jurisdiction, e.g. your city or province], and you hereby consent to the exclusive jurisdiction and venue of such courts.

15. Modifications to Terms

We may revise or update these Terms from time to time. When we make changes, we’ll post the updated version here with a new “Last Updated” date. Your continued use of the Site after changes indicates your acceptance of the revised Terms.

16. Entire Agreement

These Terms, together with any other legal notices or policies on the Site (e.g. Return & Refund Policy, Privacy Policy), constitute the entire agreement between you and Planja Industries regarding your use of the Site and supersede all prior or contemporaneous agreements.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Planja Industries
Email: info@planjaindustries.com
Phone: +92 (52) 460 7244
Address: [01 KM Rangpura Road, Sialkot 51310 – Pakistan]